Siebel Marketing > Campaign Loads Are In Cancelling State When OBI Job Is Cancelled
Last updated on OCTOBER 06, 2017
Applies to:Siebel Marketing - Version 188.8.131.52 and later
Information in this document applies to any platform.
On : 184.108.40.206 version, Siebel Marketing
Siebel marketing :: Campaign loads are in Cancelling state
Client reporting that when they cancel the Campaign load from Obiee application, the campaign load request will be in cancelling state. Queries will be terminated from database but still it will be in canceling state in obiee.
There is a related SR: 3-15655388991” .
The issue can be reproduced at will with the following steps:
1. Create a campaign
2. Load a campaign
3. Cancel the campaign from OBIEE
4. Siebel shows the campaign as still running
The issue has the following business impact:
Due to this issue, there is a mismatch in the Siebel and OBI applications of the status of the jobs
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