Unable To Load The *compute-eekx.oraclecloud.internal:8643/siebel/smc

(Doc ID 2315693.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

They are trying to go out to *compute-eekx.oraclecloud.internal:8643/siebel/smc never complets

On : 17.0 [IP2017] version, Installation

Unable to load the *compute-eekx.oraclecloud.internal:8643/siebel/smc as it never completes


ERROR
-----------------------

https://ip2017mt.compute-eekx.oraclecloud.internal:8643/siebel/smc and it keeps on connecting without finishing loading.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open up VNC
2. Go to the web address
3. watch it never connect

Cause

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