Unable To Load SMC - Keeps Loading or Give Error "The user ID or password that you entered is incorrect"
(Doc ID 2315693.1)
Last updated on OCTOBER 15, 2019
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
While Installing IP17 , When trying to launch SMC with similar URL machine.domain.com:<port>/siebel/smc never completes
STEPS
-----------------------
Customer performed the steps
1. Installed Siebel ai, gateway, siebsrvr,dbsrvr
2. run db Install
3. launch SMC URL
In one case the smc never completes and another the smc gives invalid username/password
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |