Not Able To Update Existing Product Relationship Name Using Product Integration

(Doc ID 2315902.1)

Last updated on OCTOBER 10, 2017

Applies to:

Siebel CRM - Version 8.0.0.4 SIA [20417] and later
Information in this document applies to any platform.

Symptoms

On : 8.0.0.4 SIA [20417] version, Order Management

ACTUAL BEHAVIOR
---------------
Not able to update the existing Relationship name using *SWIProductImport* inbound web service

EXPECTED BEHAVIOR
-----------------------
Should be able to update the relationship name using *SWIProductImport* inbound web service

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create class (example : 3RD PARTY PRODUCT PS)
2. create following new products and add *3RD PARTY PRODUCT PS* class to the products
Example :- Test XML 1,Test XML 2
3. Create product structure as below
Test XML
|
|--> Relationship Name = POC_VAS_OptGrp, Domain Type = Class, Product Class = 3RD PARTY PRODUCT PS
  |
  Add following relationship domain products
  |--> Test XML 1
  |--> Test XML 2
3. Try to update Relationship Name using Product Integration Web Service

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms