IP2017 Migration Installation Fails to Migrate Enterprise and Siebel Server Profiles when Previous Siebel Installed on Different Drive Instead of C: Drive

(Doc ID 2317145.1)

Last updated on DECEMBER 06, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

 After performing migration installation from IP2016 to IP2017, enterprise & siebel server profiles are not migrated in SMC instead it is asking for gateway host & port details in SMC. While reviewing the Install* logs under $ses/cfgtoollogs/oui/* below errors are ported

oraInstall2017-10-10_12-43-14-PM.out

=======================

C:\Users\ABC~1\AppData\Local\Temp\2>E:\Siebel\16.0.0.0.0\ses\jre\bin\java.exe -cp E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\lib\*;. CGBootstrapUtility -m -ai abc.xyz.com:9011 -cg SBLDEMO.speridian.com:9001 -uai admin -pai xxxxx -ucg SADMIN -pcg yyyyyyy -truststore E:\Siebel\16.0.0.0.0\eappweb\applicationcontainer\siebelcerts\siebelkeystore.jks -truststorepass 123456 -secip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\secprofile_migration.input -bootip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\bootstrap_template.input

s_output :
C:\Users\ABC~1\AppData\Local\Temp\2>cd E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU

C:\Users\ABC~1\AppData\Local\Temp\2>E:\Siebel\16.0.0.0.0\ses\jre\bin\java.exe -cp E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\lib\*;. CGBootstrapUtility -m -ai abc.xyz.com:9011 -cg SBLDEMO.speridian.com:9001 -uai admin -pai xxxxx -ucg SADMIN -pcg yyyyyyy -truststore E:\Siebel\16.0.0.0.0\eappweb\applicationcontainer\siebelcerts\siebelkeystore.jks -truststorepass 123456 -secip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\secprofile_migration.input -bootip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\bootstrap_template.input
Error: Could not find or load main class CGBootstrapUtility

s_output :
C:\Users\ABC~1\AppData\Local\Temp\2>cd E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU

C:\Users\ABBC~1\AppData\Local\Temp\2>E:\Siebel\16.0.0.0.0\ses\jre\bin\java.exe -cp E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\lib\*;. CGBootstrapUtility -m -ai abc.xyz.com:9011 -cg SBLDEMO.speridian.com:9001 -uai admin -pai xxxxx -ucg SADMIN -pcg yyyyyyy -truststore E:\Siebel\16.0.0.0.0\eappweb\applicationcontainer\siebelcerts\siebelkeystore.jks -truststorepass 123456 -secip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\secprofile_migration.input -bootip E:\Siebel\16.0.0.0.0\ses\gtwysrvr\classes\CWU\bootstrap_template.input
Error: Could not find or load main class CGBootstrapUtility
Picked up _JAVA_OPTIONS: -Dsun.locale.formatasdefault=true

Cause

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