LOY Accrual Service Simulation Is Not Working For Post Paid Partners

(Doc ID 2317261.1)

Last updated on OCTOBER 13, 2017

Applies to:

Siebel Loyalty Accrual Engine - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Loyalty

LOY Accrual Service- Simulation is not working.
While we are running the LOY Accrual Service Simulation for Post Partner it is not working as expected. In Central implementation, we will be having Pre & Postpaid partners and only for pre-paid we are planning to have Point Blocks and not for Postpaid

ACTUAL BEHAVIOR
---------------

The promotions are not applied. In processing log we can see the statement “Not Satisfy the filter”

EXPECTED BEHAVIOR
-----------------------
The promotions have to be applied for the transaction and the accrual transaction summary information can seen in the output.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to LOY>>Program>>Simulate Transaction Details
2. Click on Simulate New Transaction and Create a new record
3. Provide Program, Type, Sub Type, Member Name, Product Name, Partner Name..etc
4. Click on Simulate button

Note: LOY Partner dont have Point block and PAD defined

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Simulate transaction successfully and logs is not created under Simulation applet

Cause

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