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Using Rational Functional Tester with Siebel Does Not Display All Objects (Doc ID 2317377.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version [21238] and later
Information in this document applies to any platform.


Using Rational Functional Tester Siebel objects that are off-screen are not always found by play

When testing Rational Functional Tester(RFT) with the Siebel application, some Siebel objects that are off-screen are not always found by the playback engine.

Siebel Object being used: SiebScreenViews object
Method being invoked: Goto (viewName, Level)

Issue: When GoTo is invoked where the control in question is not view , the application scrolled out of the view.

Methods like GoTo or IsExists do not work.

This happens inconsistently; thus,  sometimes these APIs work correctly.


Method/Event: Goto


When the above is submitted to Automation, the following error may occur:

      method:Goto err:System error. Debug info: Failed to execute method id 5 with args ((All Account List View)). Reason: HandleAutoRequest.




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