Using Rational Functional Tester with Siebel Does Not Display All Objects

(Doc ID 2317377.1)

Last updated on OCTOBER 18, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms


Using Rational Functional Tester Siebel objects that are off-screen are not always found by play


When testing Rational Functional Tester(RFT) with the Siebel application, some Siebel objects that are off-screen are not always found by the playback engine.

Siebel Object being used: SiebScreenViews object
Method being invoked: Goto (viewName, Level)

Issue: When GoTo is invoked where the control in question is not view , the application scrolled out of the view.

Methods like GoTo or IsExists do not work.

This happens inconsistently; thus,  sometimes these APIs work correctly.

[

ODS:
Method/Event: Goto

]


When the above is submitted to Automation, the following error may occur:

      method:Goto err:System error. Debug info: Failed to execute method id 5 with args ((All Account List View)). Reason: HandleAutoRequest.



Cause

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