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Business Object 'WebCallCenter Home' is retained after navigating to Calendar Screen from Home Page Calendar Applet Drillldown (Doc ID 2317814.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

Drilldown from calendar applet home page should navigate to ecalendar detail view with Action BO


STEPS

1. Launch Call Center Application
2. Drilldown from the record in calendar applet home page
3. Navigated to eCalendar Detail view but the BO is retained  WebCallCenter Home



Cause

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In this Document
Symptoms
Cause
Solution
References


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