IP2017 - SMC Login Failure

(Doc ID 2318344.1)

Last updated on OCTOBER 18, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Siebel Management Console, the following error occurs.


The issue can be reproduced at will with the following steps:


1. Login to Siebel Management Console;
2. In Set Up Gateway -Identify Host pop up,enter invalid data. If data entered in this pop-up is not valid, save could not be done.
3. Close browser session without completing configuration process;
4. Try to login again to SMC, above error occurs.

Changes

 

Cause

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