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Select Record From Picklist Applet On Double Click (Doc ID 2319048.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.5 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Double click on a record in Pick applet does not work


EXPECTED BEHAVIOR
-----------------------
We should select the record based on Double-click, the same way it was in HI

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Account List;
2. Select one Account and try to Add a Parent;
3. Select a record in Pick list applet and Double-click;
4. Nothing happens;
5. Click "Ok" and Selection will work.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select the record with a double click

Cause

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In this Document
Symptoms
Cause
Solution


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