Assign Cases Based On Maximum Load Limit Or Capacity Specified On The Position Or Candidate Instead Of Using Workload Distribution Rules
Last updated on OCTOBER 18, 2017
Applies to:Siebel Assignment Manager - Version 15.7 [IP2015] and later
Information in this document applies to any platform.
Instead of using Assignment Manager Workload Distribution Rule feature to limit the number of objects assigned to a candidate, what is another option to achieve a similar result?
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