Error Fired Continuously Due To Html Type To RTCEmbeded Text Field

(Doc ID 2319478.1)

Last updated on OCTOBER 26, 2017

Applies to:

Siebel CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.17 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
---------------------------
Required Field Error for a Rich Text Field not going away in spite of clicking OK Button.

EXPECTED BEHAVIOR
-----------------------------
Required Field Error for a Rich Text Field should go away after clicking the OK Button.

STEPS
-----------
1. Login into the application.
2. Create a new record in the BC having Rich Text Field marked as 'Required' and do not enter the data into this field and navigate.
3. Required field error message will popup. Click on OK button. Sometimes error popup not going away.



Changes

 

Cause

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