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Gotoview on Web Page Not Working (Doc ID 2320313.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Siebel CRM - Version 16.15 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On custom Login Page, Web Page Item type Link invoking GotoView method is not working.
The Web Page Item Paramater is View and the name of the view.

In Siebel V7.8 standard interactivity, it's working fine. Upon clicking the link, navigation succeeds to View indicated in the Web Page Item Parameter.

In Siebel IP2016, upon clicking the link, nothing happens.

The following error is seen in the Console:
Uncaught TypeError: Cannot read property 'GotoView' of undefined(…)
  at HTMLAnchorElement.onclick (start.swe?SWECmd=Log...SWETS=1508496699:23)

Steps to reproduce the issue:

1. In <Login Web Page>, create a new Web Page Item - "GotoPage" as follows:
Name Type Caption Method Invoked Item Identifier
GotoPage Link GotoView GotoView 60

2. Add Web Page Item Parameter as follows:
Name Value
View <Name of VIew>

3. Create placeholder in SWELogin.swt
....
....
<swe:error>
</div>
</swe:error>
<div class="siebui-fieldset">
<span class="siebui-ctrl-input"><swe:pageitem id="60" property="FormattedHtml"/></span>
</div>
</div>
....
....

4. Compile <Login Web Page> and restart the system.

5. Link "GotoView" appears.

6. Clicking on that doesn't do anything - it doesn't navigate to <Name of View>

Cause

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In this Document
Symptoms
Cause
Solution
References


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