Copy Record Applet Menu Item Is Not Always Enabled
Last updated on JANUARY 03, 2018
Applies to:Siebel eMedical - Version 16.12 [IP2016] and later
Information in this document applies to any platform.
In some case, the 'Copy Record' applet menu item is disabled on a customer's applet. The applet has the following Applet User Prop:
Name = CanInvokeMethod: CoptyRecord
Value = [Custom Field] <> 'Y'
In most cases, the above setting works as expected, but in some case, the above setting does not work and 'Copy Record' menu item is disabled even though the [Custom Field] is other than Y.
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