Siebel Search (OSES): Receiving SBL-SRH-00180 Error When Performing A Search

(Doc ID 2320944.1)

Last updated on OCTOBER 24, 2017

Applies to:

Siebel CRM - Version 16.16 [IP2016] and later
Information in this document applies to any platform.

Symptoms


When attempting to perform a search in siebel application after restarting EAI siebel component,
the following error occurs.

ERROR
-----------------------
An error occurred while executing the Search. (SBL-SRH-00180)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Restart EAI siebel component
2. Log into Siebel Application
3. Enter search text in a single field (simplified search field)
4. Execute the search


Cause

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