Encountering Multiple " Rangeerror" Uncaught RangeError: Maximum Call Stack Size Exceeded"

(Doc ID 2321286.1)

Last updated on OCTOBER 25, 2017

Applies to:

Siebel Financial Services CRM - Version 16.12 [IP2016] and later
Information in this document applies to any platform.

Symptoms

What we are seeing is that when you open duplicate session, Siebel throws an error message about having a duplicate session and give two options.

"Session Warning Message

You have initiated a Siebel session while another Siebel session is currently active. Please choose the option that applies to you.

You already have a Siebel session with unsaved data running in another browser window. To save data from a second session go to the already open session and either save and exit or continue to use that data.
You do not have unsaved data in your other session and wish to close it and launch a new session. Click here
You have closed your previous Siebel browser instance using the Close instead of the Logoff feature and wish to open a new Siebel session. Click here"

If we click on any option and continue, we will now have two sessions open for the user. And when this happens, we are seeing a huge increase in traffic to the webservers from the browser sessions and the following error is showing up in the browser console:

"Rangeerror" Uncaught RangeError: Maximum call stack size exceeded" 








Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms