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Error: " Value must be a valid directory " when installing Siebel Enterprise (Doc ID 2322315.1)

Last updated on OCTOBER 21, 2019

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


When attempting to install the siebel server, the following error occurs.



Starting Oracle Universal Installer...

Checking monitor: must be configured to display at least 256 colors. Actual 16777216 Passed
Preparing to launch Oracle Universal Installer from /tmp/OraInstall2017-10-27_03-33-21AM. Please wait ...bash-4.1$ RENAME DIR Backup folder not empty: /export/siebel
Backup Command Backup folder not empty: mv -f ORACLE_HOME_LOCATION BACKUP_LOCATION
Value must be a valid directory
Press Enter to continue

The issue can be reproduced at will with the following steps:
1. Log on to the server machine
2. Navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located.:

cd /Siebel_Medios/

3. Start the Siebel Enterprise Server installer, enter the following command:

./runInstaller -invPtrLoc /siebel/oraInventory/oraInst.loc


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