My Oracle Support Banner

Verify Quote Header Error Does Not Get Captured (Doc ID 2322602.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel eCommunications - Version 15.12 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.12 [IP2015] version, Order Management

As per the process, a DVM rule should have been captured when the user clicks on the Validate button on Quote Header since a DVM rule has been violated 

Instead the process fails with error 

Error invoking service 'VORD CPVE Validation Service', method 'Validate Complex Product All' at step 'Validate All'.(SBL-BPR-00162)--A compound product with Id does not exist as an Asset, Quote Line Item or Order Line Item.(SBL-ISS-00599)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.