Verify Quote Header Error Does Not Get Captured
(Doc ID 2322602.1)
Last updated on NOVEMBER 04, 2020
Applies to:
Siebel eCommunications - Version 15.12 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.12 [IP2015] version, Order Management
As per the process, a DVM rule should have been captured when the user clicks on the Validate button on Quote Header since a DVM rule has been violated
Instead the process fails with error
Error invoking service 'VORD CPVE Validation Service', method 'Validate Complex Product All' at step 'Validate All'.(SBL-BPR-00162)--A compound product with Id does not exist as an Asset, Quote Line Item or Order Line Item.(SBL-ISS-00599)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |