VBC Popup Applet is Blank or Does Not Open Intermittently
(Doc ID 2322945.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Siebel CRM - Version 15.8 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
Intermittently Issue during PopUp Applet renderization based on VBC
Customer have detected a renderization issue when a PopUpApplet(based on a VBC) is called through Control(Button User Property). The VBC calls a WebService OutBound that returns data.
When the VBC Applet pops up, it is blank intermittently.
The VBC popup applet should not be blank
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the Applet that has the custom control
2. Click on the custom control to open the VBC popup applet
3. Note the VBC popup applet is blank
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |