How To Populate Email Subject With Thread ID When Using F9 with MS Outlook

(Doc ID 2323218.1)

Last updated on OCTOBER 31, 2017

Applies to:

Siebel Email Response - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Goal

Customer is using F9 with MS Outlook with DISA and want to set the THREAD ID tag not in the email body, but in the email Subject. How to achieve such customization?
 

Solution

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