"Update Counts" On Segment Is Not Updating "Last Count" In Siebel
(Doc ID 2323492.1)
Last updated on FEBRUARY 03, 2019
Applies to:Siebel Marketing - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
"Last Count" field from Campaigns > Design > Segments/Lists is not showing any counts.
It is expected that "Last Count" from Segments/Lists in Campaign shows the last counts executed from OBIEE > Update counts
The issue can be reproduced at will with the following steps:
1. Create a Segment in OBIEE that Counts 50 for example
2. Go to Campaigns > Design > Allocation and allocate the Segment to the Campaign
3. Go to Segments/List view
4. Click in "Update Counts" from Campaign > Segments/Lists
5. "Last Count" field is empty.
6. It should be 50.
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