Dynamic Drill Down Is Not Working in Dedicated Client

(Doc ID 2325204.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
Drill down on SR number is not working:


EXPECTED BEHAVIOR
-----------------------
Drill down on SR number should work


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Go to Properties Tab > Property List.
2. Click on Service Requests Tab.
3. Click on SR# column > Drill down is not working.



Cause

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