SIEBEL SEARCH (OSES):THE UNCOMPRESSED FILES ARE BEING SET TO READ-ONLY ATTRIBUTE

(Doc ID 2325635.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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When attempting to index Service Request Attachment business component, the Siebel attachments are uncompressed under Shared Search UNC Location as expected however these files uncompressed are being set to read-only. Once the index is done these files uncompressed will not be deleted by crawler due to the Read-Only attribute set.

EXPECTED BEHAVIOR
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The Siebel attachments uncompressed under Shared Search UNC Location should not be set to read-only

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into siebel application
2. Navigate to Administration - Search > Search Index Settings
3. Select the search category based on Service Request Attachment business component, and click on the Index button


Cause

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