DISA Error SBL-UIJ-52896 in IP17 while Editing Attachments

(Doc ID 2326111.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


In IP17 when attempting to Edit Attachment, the following error occurs.

Cannot communicate with Desktop Integration Siebel Agent! Please check firewall settings of your machine and make sure it can connect to Siebel server.(SBL-UIJ-52896)

The issue can be reproduced at will with the following steps:
1. Navigate to Attachments
2. Open the Attachment
3. Try to Edit it,
The error was thrown.


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