CSSSWEFrame::GetControlHTMLSequence Crash On IP2014 patchset 4

(Doc ID 2326188.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.4 [IP2014] to 8.1.1.14.6 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.4 [IP2014] version, System Admin

When attempting to test an upgraded 8.1.1.14 environment on Production-to-be environment the object manager crashes while navigating

STEPS:

1.Create Account, Sales Order. In Sales Order line items list applet, add "CP1_ACR471".
2.For "CP1_ACR471", apply promotion "Promo1_ACR471" using promotion picker.
  UMF flag is activated. View the UMF msg and close the UMF popup (do not accept/reject the message).
3.Navigate to Catalog 3L view. Same UMF msg is displayed in Messages list applet. Do not accept/reject the message.
4.Navigate to a different view say "Line Items" (3L) view or Accounts screen.


CALL STACK
-----------------------
CSSSWEFrame::GetControlHTMLSequence(CSSSWEFieldItem*)
CSSHtmlRendererProdSelection::ShowControlMethod(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererProdSelection::ShowControlData(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowThisTagControl(const CSSSWEThisSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowSWETagThisE(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRendererListHC::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererProdSelection::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererUMF::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowChildren(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowSWETagIfE(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRendererListHC::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererProdSelection::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererUMF::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowChildren(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererProdSelection::ShowControlFormatted(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowControlFormattedHtml(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowControlTagFormattedHtml(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowControl(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowThisTagControl(const CSSSWEThisSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowSWETagThisE(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlSIRendererListHC::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererProdSelection::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRendererUMF::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowChildren(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::ShowControl(const CSSSWEControlSWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSHtmlRenderer::ShowSWETagControlE(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)
CSSRenderer::Show(const CSSSWESWX*,CSSSWEHtmlStream*,CSSSWEShowCtx*)


Cause

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