Alignment Of Text Does Not Refresh After Leaving The Input Box

(Doc ID 2326403.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Customer found that the alignment of text entered into the text box does not snap back to the left side after stepping off the record.  This refresh issue only happened with IE11 and did not happen with Chrome or Firefox.

Steps to duplicate issue:

  1. Open Site Map > Contacts > Contact List
  2. Select any contact and add a value to the job title field that is larger then the field window
  3. Tab or click off of the field and note that the value remains where the cursor was.
  4. Attempt same steps in Chrome and note that the refresh happens as soon as you step off the field.

 

Changes

 

Cause

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