Issues After Upgrade

(Doc ID 2326542.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Upgrade

Issues After Upgrade

Main SR 3-15932970048.

Customer has issues with components not starting after upgrade to IP17.

Based on the research on the main SR, there are some errors that lead to the conclusion that the upgrade process was not successful:

Errors:
ObjMgrSRFLog Error 1 0000000259e63646:0 2017-10-17 13:12:14 (sqlbcdef.cpp (1527)) SBL-DAT-00368: Column ' Id ' not defined in table 'S_RR_OBJ_ITEM'.
ObjMgrSRFLog Error 1 0000000259e63646:0 2017-10-17 13:12:14 (sqlbcdef.cpp (1527)) SBL-DAT-00368: Column ' Id ' not defined in table 'S_RR_TABLE'.
ObjMgrSRFLog Error 1 0000000259e63646:0 2017-10-17 13:12:14 (objdef.cpp (874)) SBL-DAT-00388: Table 'S_RR_TABLE' defined multiple times.
Please ask your systems administrator to check your application configuration.
ObjMgrSRFLog Error 1 0000000259e63646:0 2017-10-17 13:12:14 (sqlbcdef.cpp (1527)) SBL-DAT-00368: Column ' Id ' not defined in table 'S_WORKSPACE'.

Please help investigate if the Upgrade was OK.

ERROR
-----------------------
 SBL-DAT-00368: Column ' Id ' not defined in table XXX



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. After Upgrade customer not able to see components online.




Cause

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