IP17 - OBI Not Showing In Siebel Marketing > Segments View
(Doc ID 2326761.1)
Last updated on AUGUST 01, 2023
Applies to:
Siebel Marketing - Version 17.1 [IP2017] to 17.1 [IP2017] [Release V17]Information in this document applies to any platform.
Symptoms
On : 17.1 [IP2017] version, Siebel Marketing
When attempting to navigate to the Segments view in Siebel Marketing, the screen is blank
ERROR
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In the browser console, an error stating that mixed content is blocked is seen
STEPS
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The issue can be reproduced at will with the following steps:
1. Using symbolic URL, embed OBI in to the Siebel application via Application - Integration > WI Symbolic URL List > Host Administration
2. Set the Email Marketing server to the OBI URL using : Administration - Marketing --> Server > "Default Analytics Web Server"
3. In the UI, navigate to Siebel > Segments
4. The page opens and a blank screen is shows
5. The browser console error shows.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot open or design segments in Siebel
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |