"Modify" Button Disabled on Selection Of Multiple Assets in Installed Assets View

(Doc ID 2327052.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Siebel Quote and Order Capture - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Order Management

ACTUAL BEHAVIOR
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Modify Button gets disabled when multiple assets selected

EXPECTED BEHAVIOR
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Modify Button should be enabled upon selection of multiple assets

STEPS
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The issue can be reproduced at will with the following steps:

1. Create P1 - Promotion, Parent - A1, Child - B1 Products
2. Create P2 - Promotion, Parent - C1, Child - D1 Products
3. Add the above to two different orders as line items. Both orders associated to same account.
4. Perform Auto Asset for both orders.
5. Go to Account -> Installed Assets.
6. Try to select both promotions.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot modify multiple promotion or product assets.

Cause

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