"Modify" Button Disabled on Selection Of Multiple Assets in Installed Assets View

(Doc ID 2327052.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Siebel Quote and Order Capture - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Order Management

Modify Button gets disabled when multiple assets selected

Modify Button should be enabled upon selection of multiple assets

The issue can be reproduced at will with the following steps:

1. Create P1 - Promotion, Parent - A1, Child - B1 Products
2. Create P2 - Promotion, Parent - C1, Child - D1 Products
3. Add the above to two different orders as line items. Both orders associated to same account.
4. Perform Auto Asset for both orders.
5. Go to Account -> Installed Assets.
6. Try to select both promotions.

The issue has the following business impact:

Due to this issue, users cannot modify multiple promotion or product assets.


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