Action Codes On Upgrade Promotion Order Seems To Be Incorrect

(Doc ID 2327054.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Siebel CRM - Version 16.11 [IP2016] and later
Information in this document applies to any platform.


 We have two promotions A and B with simple products.
Under Administration-Product-> Product Promotions -> Products - We have mentioned the Action as "Disconnect" for Promotion A.

While doing an upgrade promotion from A to B, the product which is common in both the promotions is coming in the order with action code "Update".

We want to have 2 action codes, one as Add and another with action code Delete. Is this possible?


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