Multilevel Children Templates not Working for eCfgControlComboAddPriceJS.swt

(Doc ID 2327055.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
Multilevel children templates not working for eCfgControlComboAddPriceJS.swt

EXPECTED BEHAVIOR
-----------------------
Multilevel children templates should work for eCfgControlComboAddPriceJS.swt

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Parent, Child and Grand Child Products.

2. Create User Interface for Products and use eCfgControlComboAddPriceJS.swt

3. Follow steps as per https://docs.oracle.com/cd/B40099_02/books/ProdAdm/ProdAdm_custom-UI20.html

Siebel Product Administration Guide > Creating Custom Siebel Configurator User Interfaces > Tasks for Setting Up the Siebel Configurator HI User Interface >Setting Up the Grandchild Display of the HI Siebel Configurator User Interface


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot show grandchild display

Cause

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