Parent Applet Goes Blank When Moving Between Records When The Child Applet Has An Iframe

(Doc ID 2327851.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Siebel Tools - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.16 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR  
---------------
Parent applet goes blank when moving between records when the child applet has an iframe

EXPECTED BEHAVIOR
-----------------------
Parent applet would not blank out.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the view with the child applet displaying in symoblic url/iframe
2. Click Next Record in the parent applet to moving between records
3. When the toggle applet is triggered on the parent applet, the Parent applet goes blank when

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the information on the page.

Cause

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