Display Value Stored For MLOV Rather Than LIC For Service Request BC

(Doc ID 2328451.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Siebel CRM - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 [21229] version, Client Functionality

ACTUAL BEHAVIOR
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Display Value stored for MLOV rather than LIC
 

EXPECTED BEHAVIOR
-----------------------
LIC suppose to stored in the Database rather than display name.


STEPS
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The issue can be reproduced at will with the following steps:
1. Columns SR_AREA, SR_SUB_AREA, SR_STAT_ID, TYPE_CD in table S_SRV_REQ are configured with Transaction Table Name,
2. LOV Type and LOV Bounded
3. configured multiple MLOV's as per the document - Configuring Siebel Business Applications > Configuring a Multilingual List of Values.



Cause

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