Exporting Client Side BS Is Truncating Spaces

(Doc ID 2329392.1)

Last updated on NOVEMBER 19, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, ADM - App. Deployment Manager

ACTUAL BEHAVIOR
---------------
When exporting Client Side BS, The export BS XML is not showing the space characters and is truncating all spaces. Importing the xml is throwing following error:

ObjMgrLog Error 1 0000010859f100a8:0 2017-10-27 15:32:41 (bsimportpopup.cpp (115)) SBL-CDM-00210: A file operation error occurred on file ''.

EXPECTED BEHAVIOR
-----------------------
Exporting Client Side BS from GUI should export the business service as it is.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Administration- Business Service--->Scripts

2. Export the BS using Menu-->Export option

3. Verify that the exported xml is missing the space values.

Example: xml tags are missing _spc values. When exporting the XML, It is having following xml tags: <BusinessService and <BusinessServiceMethod where as the expected xml tags should be Business_spcService and <Business_spcService_spcMethod

4. Importing the same xml will throw above error.

 

Cause

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