Not Able To Update Split Percentages On LS Clinical Protocol Site Split Payment Exception Applet

(Doc ID 2329434.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Upgrade

When attempting to update Site Management > Site Budget > Split Detail > Split Percentages ( Field Name - Payment Split Pct) on LS Clinical Protocol Site Split Payment Exception applet, we are getting following error message after the upgrade to IP16.

ERROR
-----------------------
[1]Wrong field values or value types detected in field Split Percentage. Please re-enter your field values, If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2]Sum of Split Percentages should be > 0 and < r 100. Please enter correct value(s).: SBL-DAT-00521



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Site Management > Site Budget > Split Detail > Split Percentages ( Field Name - Payment Split Pct) on LS Clinical Protocol Site Split Payment Exception applet, we are getting following error message after the upgrade to IP16.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, its delaying the schedule deployment .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms