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IP2016: Layout Preview In Tools Does Not Return To Layout Edit (Doc ID 2329469.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Siebel Tools - Version 16.17 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.17 [IP2016] version, Configuration - Dev Env

ACTUAL BEHAVIOR
---------------
IP2016: Layout preview in Tools does not return to Layout edit

When working with the edit web layout in Siebel Tools, the preview does not return to proper edit web layout.

EXPECTED BEHAVIOR
-----------------------
Layout editor should not display a white area after closing the Preview menu.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Select applet with grid layout in Tools, e.g. SIS Account Entry Applet.
- Checkout applet or lock
- Use "Edit Web Layout"
- Make some changes in layout
- Use "Preview" in the epopup menu
- Check layout preview
- Unselect "Preview" in the popup menu
- Applet is not displayed in proper edit mode; instead the layout editor only displays a white are.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Because of this behavior it is necessary to exit the layout editor and restart the layout editor to be able to continue work.

Changes

 

Cause

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