IP2016: Layout Preview In Tools Does Not Return To Layout Edit
(Doc ID 2329469.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel Tools - Version 16.17 [IP2016] to 18.8 [Release V16 to V17]Information in this document applies to any platform.
Symptoms
On : 16.17 [IP2016] version, Configuration - Dev Env
ACTUAL BEHAVIOR
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IP2016: Layout preview in Tools does not return to Layout edit
When working with the edit web layout in Siebel Tools, the preview does not return to proper edit web layout.
EXPECTED BEHAVIOR
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Layout editor should not display a white area after closing the Preview menu.
STEPS
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The issue can be reproduced at will with the following steps:
- Select applet with grid layout in Tools, e.g. SIS Account Entry Applet.
- Checkout applet or lock
- Use "Edit Web Layout"
- Make some changes in layout
- Use "Preview" in the epopup menu
- Check layout preview
- Unselect "Preview" in the popup menu
- Applet is not displayed in proper edit mode; instead the layout editor only displays a white are.
BUSINESS IMPACT
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The issue has the following business impact:
Because of this behavior it is necessary to exit the layout editor and restart the layout editor to be able to continue work.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |