Last updated on JANUARY 16, 2018
Applies to:Siebel Financial Services CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
After upgrade to Siebel Innovation Pack 2016 the CTI Toolbar debug information does not show up anymore in browser console.
In IP 2015 this Communications Configuration parameter works fine and we can see debug information on browser console. (F12 hot key for Internet Explorer, CTRL+SHIFT+I for Chrome and Firefox).
The missing debug information make more difficult to troubleshoot Siebel CTI Toolbar issues.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms