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Account Name Wrongly Displayed on Account Hierarchy (Doc ID 2331898.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel eCommunications - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Account Hierarchy-"Com Account Hierarchy Analysis View"-color code is displayed with account name


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Account Hierarchy;
2. Create a Hierarchy
3. Go to Account Hierarchy Chart

Result: Account Name wrongly displayed



Cause

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In this Document
Symptoms
Cause
Solution


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