Account Name Wrongly Displayed on Account Hierarchy

(Doc ID 2331898.1)

Last updated on NOVEMBER 24, 2017

Applies to:

Siebel eCommunications - Version 15.9 [IP2015] and later
Information in this document applies to any platform.


On : 15.9 [IP2015] version, Client Functionality

Account Hierarchy-"Com Account Hierarchy Analysis View"-color code is displayed with account name

The issue can be reproduced at will with the following steps:
1. Navigate to Account Hierarchy;
2. Create a Hierarchy
3. Go to Account Hierarchy Chart

Result: Account Name wrongly displayed


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms