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Server Busy Error When Logging into Custom Siebel Automotive Application Using Custom Object Manager (Doc ID 2334261.1)

Last updated on JUNE 21, 2018

Applies to:

Siebel CRM - Version 17.1 [IP2017] and later
Information in this document applies to any platform.

Symptoms

User is unable to login to custom application "Siebel_Automotive_Custom" after upgrade to IP2017.

Errors reported:

Steps

• Upgrade Siebel version to IP2017
• Deploy AI profile for the custom Object Manager - Siebel_Automotive_CustomAppObjMgr_enu
• On the custom object manager change Application Name , Title and splash text to "Siebel_Automotive_Custom"
• Also change config file to auto.cfg
• When accessing the custom application "Siebel_Automotive_Custom", application doesn't load up

Changes

 

Cause

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