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Dispatch Board Distorted while Using Synergy Theme (Doc ID 2335606.1)

Last updated on DECEMBER 04, 2017

Applies to:

Siebel Field Service - Version 16.14 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In User Preferences for Dispatch Board when we set the Minor Time Value as 4 hours and Major Time Value as Week and theme set to Synergy Dispatch Board appears distorted.

EXPECTED BEHAVIOR
-----------------------
Dispatch board should not be distorted.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Tools - User Preferences - Dispatch Board -
Major time value = Week
Minor time value = 4 Hrs.

2) Behavior - Select Synergy theme.

3) Log out and log in again

4) Navigate to Dispatch Board

Seems distorted.

Cause

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