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Unable to Drag and Drop Activities to Calendar if the user only has the View "CS CG HI ACTIVITY CALENDAR VIEW" (Doc ID 2335755.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Remove all the Views except "CS CG HI Activity Calendar View" made the user unable to drag and drop activities to Calendar under this view.

STEPS

The issue can be reproduced at will with the following steps:

Calendar
Action List
Drag and drop Activity - WORKING NOW.
Active view is -
CS CG HI Activity Calendar View
Removed all views provisioned for this user id except the "CS CG HI Activity Calendar View"
Now the user has only one calendar view.
Logout and login again
Now test the drag and drop again.
Drag and drop is not working when the user has only one view "CS CG HI Activity Calendar View" - EVEN THOUGH THE VIEWS ARE NOT CONTROLLING THE DRAG AND DROP.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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