Siebel Tools Crashes On Merge Report Using Workspace

(Doc ID 2335969.1)

Last updated on DECEMBER 05, 2017

Applies to:

Siebel Tools - Version 16.17 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.17 [IP2016] version, Configuration - Dev Env

ACTUAL BEHAVIOR
---------------
Siebel Tools appears to crashes after rebasing a workspace.

EXPECTED BEHAVIOR
-----------------------
Expected to display merge report.

STEPS
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The issue can be reproduced at will with the following steps:

1. CCHENG and GKING users have both modified Command Object New Query (SWE) by disabling CLT+ALT+Q accelerator in their respective workspace.
2. CCHENG submits workspace for delivery
3. SADMIN Delivers workspace
4. GKING Tries to sbmit for Delivery
Warning: Non-trivial merge found. Rebase needs to be done.
5. Click ok
6. GKING rebases workspace
7. Resolve Conflict Option is presented

Expected Result: Dialog with differences is presented
Actual Result: Tools Crashes.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, developers cannot deliver the workspace.

Cause

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