DBXtract For Multiple Users Fails with SBL-SMI-00077 and SBL-DBX-00005 Errors

(Doc ID 2335980.1)

Last updated on DECEMBER 05, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Remote / Replication / Anywhere

DBXtract for multiple users fails

ERROR
-----------------------
SBL-SMI-00077 SBL-DBX-00005


STEPS
-----------------------
I have followed the instructions in Siebel Remote and Replication Manager Administration Guide > Extracting and Initializing a Remote Database > Options for Extracting the Server Database >

Extracting a Database for Multiple Users

To simultaneously extract a database for multiple users, you create a text file that includes a list of the User IDs of the users. You then reference that text file in the Client Name parameter of the database extract.
In this example, assume you must configure Siebel Remote to do a database extract for the following users: AMARTIN, CCHENG, PSINGH and RMARLOW. To create a database extract for multiple users at the same time, you must create a text file that contains the user IDs of these users.


To extract a database for multiple users:


Create a text file named clientlist.txt that contains the user IDs of the following new users:
AMARTIN
CCHENG
PSINGH
RMARLOW
The text file must contain the user ID for each user. To separate each user ID in this file, you can use a space, comma, semicolon, new line, or tab.
Do the procedure that starts with Extracting the Server Database.
In Step 9, enter the following:
\\server\clientlist.txt

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Administrator cannot extract multiple users using a text file as described in Bookshelf

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms