How to Troubleshoot eLoyalty Processing Engine – Batch Component Not Processing All Queued Transactions

(Doc ID 2336364.1)

Last updated on DECEMBER 06, 2017

Applies to:

Siebel Loyalty Engine - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Goal

When starting eLoyalty Processing Engine – Batch component, all Queued Transactions selected based  on the Loyalty Business Components Search Specification should be processed.

If you start to see that the component is online however, Transactions are not being processed, try following the troubleshoot steps below.

Solution

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