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Addition Of New Fields And Objects Not Working In CRM Desktop - Outlook Integration (Doc ID 2336655.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel CRM Desktop - Version 17.1 [IP2017] and later
Information in this document applies to any platform.


On : 17.1 [IP2017] version, Client Functionality

Addition of new fields and objects not working in CRM desktop - Outlook integration

Customer is trying to display new fields and objects to outlook by following the below documents and after following the same are not reflecting and while syncing getting the error the package is either corrupted or missing some thing.


The package is either corrupted or missing some objects.

The issue can be reproduced at will with the following steps:
1. Customize CRMD Package
2. Deploy the package
3. Observe the error

The issue has the following business impact:
Due to this issue, users cannot customize CRMD package


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