Campaign Load Does Not Load Any Records

(Doc ID 2336976.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Marketing - Version 16.14 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.14 [IP2016] version, Siebel Marketing

After setting up the Campaign with the Segment, allocation counts 8 records. However, after load is completed no data is displayed in Campaigns > Execute > All Contacts & Prospects view.

STEPS to reproduce the issue
------------------------------------
1. Set up the Campaign with the Segment that counts 8 records
2. In the Campaign Allocation View tab, confirm that there are 8 counts allocated
3. Load it
4. Go to Campaigns > Execute > All Contacts & Prospects view and see that there are no records.

Changes

 A Custom Subject Area has been created using a custom table/custom joins in the RPD

CAUSE

Cause

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