FormSection Controls Under Form Applet Does Not Get Control When Tabbed.

(Doc ID 2338808.1)

Last updated on DECEMBER 13, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Form Section controls under form applet does not get control when tabbed.

  1. Login to Siebel Application
    2,. Go Service tab and drill down an SR if none available create on drill down and go to Service details view "Service Request Detail View"
    3. in the bottom applet Use Tab to navigate  to different controls.
    4. Cursor wil no go to Form section controls like : Service Details, Contract Information, Account Service Location, Contact Service Location

    Due to this it cannot be read by JAWS and visually impaired users cannot read it.

Changes

 

Cause

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