eService Does Not Come Online In IP17 with "Server is Busy" and Error on OM log "SBL-DAT-00144: Could not find 'Application' named 'Siebel eService'" (Doc ID 2338936.1)

Last updated on MARCH 20, 2025

Applies to:

Siebel Public Sector Service - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Installation or Upgrade to IP17 (Innovation Pack 2017 which includes CRM 18.x, 19.x, 20.x) is performed. When attempting to access eService on IP17, the following error occurs:

Changes

Cause

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In this Document

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eService Does Not Come Online In IP17 with "Server is Busy" and Error on OM log "SBL-DAT-00144: Could not find 'Application' named 'Siebel eService'" (Doc ID 2338936.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!