IP17 Migration Installation: Fatal error (2555922) when attempting to connect in Siebel Gateway using srvrmgr utility
Last updated on DECEMBER 13, 2017
Applies to:Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
Siebel application was migrated from 22.214.171.124 to IP17 version. When attempting to connect in siebel gateway using the srvrmgr utility
the following error occurs.
Fatal error (2555922): Could not open connection to Siebel Gateway configuration
store (%1:%2)., exiting...
The issue can be reproduced at will with the following steps:
1. Access the siebel server machine
2. Open the command prompt window and navigate to <siebel_root>\siebsrvr\bin
3. Execute the command below:
srvrmgr /g <gateway_hostname> /e <siebel_enterprise_name> /u SADMIN /p ********
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