Multiple Emails On Activity Updates
Last updated on MARCH 01, 2018
Applies to:Siebel Server Sync - Microsoft Exchange Server - Version 16.10 [IP2016] and later
Information in this document applies to any platform.
Customer had below query regarding SSSE sync:
1. Update any Action fields in Siebel (non-calendar, non sync enabled) fields. (e.g. internal comments)
2. Dispatcher runs
3. it is still triggering an email for Exchange. Even if there is no changes in the update email of the meeting (as the field updated on Siebel side was not related to SSSE sync).
is this expected behavior?
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