My Oracle Support Banner

Multiple Emails On Activity Updates (Doc ID 2339689.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Goal

Customer had below query regarding SSSE sync:

1. Update any Action fields in Siebel (non-calendar, non sync enabled) fields. (e.g. internal comments)
2. Dispatcher runs
3. it is still triggering an email for Exchange. Even if there is no changes in the update email of the meeting (as the field updated on Siebel side was not related to SSSE sync).

is this expected behavior?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.