Is Siebel Helpdesk supported for OpenUI and latest IP

(Doc ID 2340600.1)

Last updated on DECEMBER 18, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.17 [IP2014] and later
Information in this document applies to any platform.

Goal

There was no information available on Siebel Helpdesk when trying to install using Oracle Knowledge Management v8.6 and either Siebel CRM or Siebel Helpdesk. How to choose which one fits Siebel Helpdesk Implementation on IP14. Is it supported and what are the alternatives available.
 

Solution

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