My Oracle Support Banner

Is Siebel Helpdesk supported for OpenUI and latest IP (Doc ID 2340600.1)

Last updated on DECEMBER 18, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.17 [IP2014] and later
Information in this document applies to any platform.

Goal

There was no information available on Siebel Helpdesk when trying to install using Oracle Knowledge Management v8.6 and either Siebel CRM or Siebel Helpdesk. How to choose which one fits Siebel Helpdesk Implementation on IP14. Is it supported and what are the alternatives available.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.